Business Information

Valesco Transparency & Business Information

Who We Are

Valesco™ is a shapewear brand owned and operated by R M SUCCESS LTD, a legally registered company in Bulgaria.

Legal Company Name: R M SUCCESS LTD
VAT Number: 205558413
Registered Address: Bulgaria, Varna, Dragoman Street No. 14
Customer Support Email: support@valesco.store

We operate fully in compliance with EU consumer protection laws and e-commerce regulations.
Our goal is to provide clear, honest information about who we are, how we work, and what customers can expect when purchasing from Valesco.

Our Business Model

Valesco partners with certified and carefully selected manufacturing facilities to produce high-quality shapewear.
We work with specialized distribution centers to deliver orders directly and efficiently to our customers.

This model allows us to:

  • Maintain consistent product quality

  • Keep prices fair

  • Deliver orders faster and more reliably

  • Continuously improve product design and comfort

We do not resell used, returned, or refurbished items.
All items shipped are new, unused, and inspected before dispatch.

Product Standards & Quality

Every product we offer goes through:

  • Fabric testing

  • Fit evaluation

  • Durability checks

  • Manufacturing quality control

We only sell products that meet our standards of comfort, design, and reliability.

Customer Service & Communication

We provide full customer support through:

We respond to all messages as quickly as possible and help with order questions, returns, exchanges, and product information.

Shipping Transparency

We clearly state:

  • Estimated delivery times

  • Processing times

  • Return procedures

  • Shipping regions

  • Any limitations or exceptions

We aim to ensure that customers always know what to expect before placing an order.

Returns & Refunds

Valesco follows a fair and transparent return policy.
Returned products are processed according to EU guidelines.
Refunds are issued as soon as returned items pass quality inspection.

Our Commitment to Honest Representation

Valesco does not make exaggerated or misleading claims about product performance.
All product descriptions, images, and benefits are based on real use, tested results, and customer feedback.

We are committed to:

  • Honest communication

  • Clear product information

  • Respectful customer interaction

  • Full transparency in all business operations

If you have any questions about our company or our products, you can contact us anytime at support@valesco.store.