Shipping policy

🚀 SHIPPING POLICY

Shipping & Delivery Information

Thank you for shopping with us. We ship worldwide and work with reliable global fulfillment partners to deliver your order safely and on time.

We provide Free Shipping to all countries, as well as a Priority Tracked upgrade for customers who want faster processing and VIP support.

📦 Processing Time

All orders are processed within:

1–3 business days

During high-volume periods (sales, holidays), processing may take 1–2 additional days.

Once your order has been shipped, you will receive a confirmation email with tracking information.

🌍 Estimated Delivery Times

🇺🇸 United States

Free Shipping: 10–18 business days
Priority Shipping (Tracked): 5–9 business days

🇪🇺 Europe (EU, UK, Switzerland, Norway, etc.)

Free Shipping: 10–18 business days
Priority Shipping (Tracked): 5–9 business days

🌍 Worldwide (Canada, Australia, Asia, Middle East, Africa, etc.)

Free Shipping: 10–18 business days
Priority Shipping (Tracked): 6–12 business days

Delivery times vary depending on your location and local postal services.

🚀 Priority Shipping (Tracked) – What You Get

Customers who choose Priority Shipping (Tracked) receive:

Priority order processing
Faster dispatch
Tracking updates
VIP customer support

🔍 Order Tracking

Once your order is shipped, you will receive a tracking link by email.
Tracking may take 2–4 days to update after the order is dispatched.

If you have any issues tracking your shipment, contact us at:

📧 support@valesco.store

🚫 Incorrect Address Policy

Please ensure your shipping address is correct.
Orders with an incorrect or incomplete address may:

Be delayed
Fail to deliver
Be returned to sender

We are not responsible for orders shipped to incorrectly provided addresses.

💨 Lost or Delayed Packages

If your order is delayed past the maximum delivery time, contact us and we will:

Track the order
Update you on the status
Reship the product if necessary
Or issue a resolution based on the case

Your satisfaction and peace of mind are our priority.

📦 Customs & Duties

Most orders arrive without additional fees.

However, depending on your country’s regulations, customs charges or import taxes may apply. These are the customer’s responsibility.

We cannot influence or control these charges.

🤝 Questions?

If you have any questions regarding shipping or delivery, please contact: